Refund & Cancellation Policy

Understanding our refund and cancellation terms for transparent service

Cancel Anytime

Flexibility to cancel from Billing Portal

24 Hour Window

Request refunds within 24 hours

5-7 Days

Refund processing timeline

1. Subscription Plans

Cancel Anytime

Cancel directly from your Billing Portal

Continued Access

Access continues until end of paid billing cycle

Important Note

"No pro-rated or partial-period refunds"

2. API Usage Top-Ups

Non-Refundable Credits

"Pre-paid API credits are non-refundable once consumed"

3. Payment Failures & Automatic Retries

1

Payment Fails

2

3 Retries in 7 Days

3

Subscription Paused

4

Pay & Resume

Service resumes immediately when dues are cleared

4. Refund Timeline

Original Method

Eligible refunds processed to original payment method

5-7 Working Days

"Within five to seven working days"

Instant Option

Instant refunds for compatible cards

5. Contact for Refund Requests

Need to request a refund? We're here to help!

Get in Touch

Important Deadline

Refund requests must be submitted within 24 hours of transaction

Additional Information

Secure Process

All refunds are processed securely through Razorpay

Transaction History

View all transactions in your billing portal

Need Help?

Our support team is available Mon-Sat, 9AM-7PM IST